Privacy policy

2. Privacy Policy

Sevtech is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you shop with us.

 

2.1 Information We Collect

We may collect the following information when you place an order or contact us:

• Full name and contact number.

• Delivery address and city.

• Email address.

• Payment details (processed securely — we do not store card information).

• Order history and preferences.

2.2 How We Use Your Information

Your information is used solely for the following purposes:

• Processing and delivering your orders.

• Sending order confirmations and updates.

• Responding to your queries or complaints.

• Improving our products and customer service.

• Sending promotional offers (only if you have opted in).

2.3 Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your data only with:

• Courier and logistics partners for delivery purposes.

• Payment processors for secure transactions.

• Legal authorities if required by Pakistani law.

2.4 Data Security

We use appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. All transactions are conducted over secure connections.

2.5 Your Rights

You have the right to:

• Request access to the personal data we hold about you.

• Request correction or deletion of your data.

• Opt out of marketing communications at any time.

To exercise these rights, contact us at fourtick40@gmail.com.

2.6 Cookies

Our online store may use cookies to enhance your browsing experience. You can disable cookies in your browser settings, though this may affect site functionality