Return & Exchange Policy

Customer satisfaction is important to us.

Eligibility

Returns or exchanges are accepted only if:

• The product is damaged upon delivery.

• The wrong product was delivered.

• The product has a manufacturing defect.

Claim Period

• Claims must be submitted within 24 hours of receiving the parcel.

• Customers should provide clear photos or videos as proof.

Non-Returnable Items

We do not accept returns for:

• Change of mind.

• Incorrect orders placed by customers.

• Products damaged due to misuse.

Exchange Process

• Once approved, the replacement product will be shipped.

• Exchange requests are subject to stock availability.

Refunds

• Refunds are only issued if a replacement is unavailable.

• Approved refunds may take several business days to process.